Terms of Service

Introduction

These Terms of Service govern your use of the bloomienia website and services. By accessing our website or engaging our botanical design services, you agree to be bound by these terms. Please read them carefully before proceeding.

If you do not agree with any part of these terms, you should not use our website or services.

1. Definitions

• "Service" or "Services" refers to botanical interior design consultation, planning, and related services provided by bloomienia
• "Client" or "You" means any person or entity accessing our website or engaging our services
• "Website" refers to all pages, content, and functionality available at our domain
• "Content" includes all text, images, designs, documentation, and materials provided
• "We," "Us," "Our" refers to bloomienia, a botanical interior design service operating in Singapore

2. Use of Services

Eligibility

Our services are available to individuals and entities aged 18 years or older who are capable of entering into legally binding contracts. By using our services, you represent that you meet these requirements.

Account Responsibility

If you create an account or provide contact information, you are responsible for maintaining the confidentiality of your information and for all activities that occur under your account. You must notify us immediately of any unauthorized access or security breach.

Accurate Information

You agree to provide accurate, current, and complete information when engaging our services. Inaccurate information may affect our ability to deliver appropriate botanical design recommendations.

3. Prohibited Activities

When using our website or services, you agree not to:

• Violate any applicable local, national, or international laws or regulations
• Infringe upon intellectual property rights of bloomienia or third parties
• Transmit viruses, malware, or other harmful code to our systems
• Attempt unauthorized access to our systems, servers, or networks
• Engage in fraudulent activities or misrepresent your identity or affiliation
• Harass, abuse, or harm other users or our team members
• Copy, reproduce, or distribute our content without written permission

4. Intellectual Property Rights

Our Content

All content on our website, including text, images, designs, logos, documentation, and graphics, remains the property of bloomienia. This content is protected by copyright, trademark, and other intellectual property laws.

Limited License

We grant you a limited, non-exclusive, non-transferable license to access and use our website for personal, non-commercial purposes. You may not reproduce, distribute, modify, or create derivative works without our written permission.

Client Materials

When you provide images, measurements, or other materials for service delivery, you grant us a limited license to use these materials solely for providing our services. We will not share your project details without your explicit permission.

5. Service Terms and Conditions

Service Scope

Our services include botanical design consultation, plant selection guidance, material recommendations, and related advisory services. Service scope will be defined in individual service agreements or proposals.

Fees and Payment

Service fees are as stated in our service descriptions or as agreed in individual proposals. Payment terms will be specified in service agreements. Additional costs for plants, materials, and installation are separate from our service fees.

Cancellation

Cancellation policies vary by service tier and will be outlined in service agreements. Generally, consultation services require 48 hours notice for cancellation. More comprehensive services may have different cancellation terms.

Service Modifications

We reserve the right to modify, suspend, or discontinue any service with reasonable notice. Changes to ongoing projects will be communicated directly to affected clients.

6. Disclaimers and Limitations

Service Disclaimers

Our services are provided on an "as is" basis. While we apply professional knowledge and experience, we cannot provide specific outcomes or results. Plant health depends on many factors including care, environment, and conditions beyond our control.

No Warranties

We make no warranties, express or implied, regarding service outcomes, plant survival rates, or specific improvements to indoor environment. Our recommendations reflect professional judgment based on available information at the time of consultation.

Limitation of Liability

Our liability for any claims arising from our services is limited to the fees paid for the specific service in question. We are not liable for indirect, incidental, consequential, or punitive damages.

Third-Party Products and Services

We may recommend third-party suppliers, contractors, or services. We are not responsible for the quality, performance, or conduct of these third parties. Any agreements with third parties are solely between you and them.

7. Confidentiality

We treat client information with confidentiality. We will not disclose project details, personal information, or proprietary information to third parties without your consent, except as required by law or for service delivery purposes with your knowledge.

You agree to maintain confidentiality regarding any proprietary methods, techniques, or supplier information we may share during service delivery.

8. Dispute Resolution

Informal Resolution

If disputes arise regarding our services, we encourage initial informal resolution through direct communication. Most concerns can be addressed through dialogue and mutual understanding.

Mediation

If informal resolution proves unsuccessful, parties agree to attempt mediation through a mutually agreed mediator in Singapore before pursuing other remedies.

Governing Law

These terms are governed by the laws of Singapore. Any legal proceedings shall be conducted in Singapore courts.

Jurisdiction

Both parties consent to the exclusive jurisdiction of Singapore courts for resolution of any disputes arising from these terms or our services.

9. Termination

We reserve the right to terminate or suspend access to our website or services for violations of these terms, with or without notice. Termination does not affect obligations or liabilities incurred before termination.

Clients may terminate service agreements according to terms specified in individual service contracts. Certain obligations, including confidentiality and intellectual property provisions, survive termination.

10. Changes to Terms

We may modify these terms at any time. Material changes will be communicated through:

• Posting updated terms on our website with a new "Last Updated" date
• Email notification to clients with active service agreements

Continued use of our services after changes constitutes acceptance of modified terms. If you disagree with changes, you should discontinue use of our services.

11. General Provisions

Entire Agreement

These terms, together with our Privacy Policy and any service-specific agreements, constitute the entire agreement between you and bloomienia regarding use of our services.

Severability

If any provision of these terms is found unenforceable, the remaining provisions continue in full force and effect. Invalid provisions will be modified to achieve their intent to the extent possible.

No Waiver

Our failure to enforce any right or provision of these terms does not constitute a waiver of that right or provision. All rights and remedies remain available.

Assignment

You may not assign or transfer your rights under these terms without our written consent. We may assign our rights and obligations with reasonable notice to you.